Our Lineage

Our founder, David Williams, began his career in the office equipment industry back in 1967 working for one of the 2 manufacturers of postage meters in the United States.  He achieved his success as a result of a keen understanding that we must keep a focus on the customer and their mailing needs.  Working for the manufacturer, David gained valuable insight, training and experience on a variety of best practices and how to grow the customer relationship.

 In 1984, after serving as a senior manager for the manufacturer (that later became Neopost), David  started his own authorized Neopost dealership serving the Buffalo and Rochester NY areas called Advanced Business Machines.  With less than 500 customers and a total of 3 employees, David set out to be one of the best office equipment dealers in the industry.

As time passed to today, Neopost USA - the manufacturer, made several strategic acquisitions to build on the strength they had in the postage meter market.  Neopost bought Ascom Hasler, MOS, PFE, Satori, BTA, Rena and other related companies to broaden its product offering and distribution. 

David’s business also grew.  He acquired companies from trusted industry friends who shared his philosophy on how to run a business in this complex industry.  David bought the Neopost dealers in Little Rock - Crockett Business Machines, Kansas City - Avcorp Business Systems and others in Charlotte.   He then proceeded to buy the local competing Hasler dealers in those respective cities to give him a stronger exclusive distribution footprint in those markets.  The organic growth of these offices plus the acquisitions made Lineage the largest independent dealer for Neopost in the country.  As of today, Lineage has over 100 employees and over 15,000 customers.

 All of the companies assembled by David Williams are branded under one name, Lineage, to help identify the company both internally and externally.  Lineage was selected as the company name since it spoke to the “family legacy” and a “family philosophy” that it represents, with decades in the business and managers experience totaling in the hundreds of years.  Regardless of changes in technology, economic conditions, or business fad or fancy, Lineage will always do whatever it takes to take care of its customers and its employees.

At Lineage, the important things never change.  Thank you for giving us the chance to earn and keep your business!